Welcome to Cosmo Travelogy (https://cosmotravelogy.com/). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing, browsing, or booking through our website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Legal Business Name: COSMO TRAVELOGY (OPC) PRIVATE LIMITED
Registered Office Address:
First Floor, 4/748 MGR Road,
Anna Nagar, Kottivakkam,
Chennai – 600096, Tamil Nadu, India

Website: https://cosmotravelogy.com/

2. Services Offered

COSMO TRAVELOGY (OPC) PRIVATE LIMITED provides international tour and travel packages including, but not limited to:

  • Flight bookings
  • Hotel accommodations
  • Tour packages
  • Sightseeing arrangements
  • Transfers
  • Visa assistance (where applicable)
  • Travel insurance (if selected)

All services are subject to availability and confirmation by relevant third-party suppliers such as airlines, hotels, and tour operators.

3. Booking and Payment

  • All bookings must be made through our website or authorized representatives.
  • A booking is confirmed only upon receipt of full or partial payment as specified.
  • Prices are subject to change until payment is successfully processed.
  • Payments must be made using approved payment methods listed on our website.
  • Customers are responsible for ensuring that all personal details provided are accurate.

4. Pricing and Taxes

  • All prices are quoted in the applicable currency stated on the website.
  • Prices may include applicable taxes unless otherwise specified.
  • Additional charges may apply for changes, special requests, peak seasons, or government-imposed taxes.

5. Cancellation and Refund Policy

  • Cancellation policies vary depending on airlines, hotels, and other service providers.
  • Refunds (if applicable) will be processed after deduction of cancellation charges and service fees.
  • Some bookings may be non-refundable.
  • Processing time for refunds may vary depending on banks and payment gateways.

Customers are advised to review cancellation policies before confirming any booking.

6. Amendments and Changes

  • Any request for changes (dates, destinations, traveler names, etc.) is subject to availability and additional charges.
  • COSMO TRAVELOGY (OPC) PRIVATE LIMITED is not responsible for fare differences or supplier-imposed penalties.

7. Travel Documents

  • Customers are solely responsible for ensuring they have valid passports, visas, travel permits, and other required documentation.
  • The company is not liable for denied boarding, entry refusal, or penalties due to incomplete or incorrect documentation.
  • Visa approval is at the sole discretion of the respective embassy or consulate.

8. Travel Insurance

Travel insurance is strongly recommended. COSMO TRAVELOGY (OPC) PRIVATE LIMITED shall not be liable for losses due to medical emergencies, trip cancellations, accidents, loss of baggage, or unforeseen circumstances.

9. Limitation of Liability

  • We act as an intermediary between customers and third-party service providers.
  • We are not responsible for acts, errors, omissions, representations, warranties, breaches, or negligence of third-party suppliers.
  • We are not liable for delays, cancellations, natural disasters, political disturbances, pandemics, or other force majeure events.
  • Our total liability shall not exceed the total amount paid for the booking in question.

10. Force Majeure

We shall not be held responsible for failure or delay in performance due to events beyond our control including but not limited to natural disasters, war, strikes, government restrictions, pandemics, or airline disruptions.

11. User Responsibilities

By using our website, you agree:

  • Not to misuse or attempt to hack the website.
  • Not to make fraudulent bookings.
  • To provide accurate and truthful information.
  • To comply with all applicable travel laws and regulations.

12. Intellectual Property

All website content including logos, text, graphics, images, and software is the property of COSMO TRAVELOGY (OPC) PRIVATE LIMITED and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

13. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

15. Modifications to Terms

COSMO TRAVELOGY (OPC) PRIVATE LIMITED reserves the right to modify these Terms at any time without prior notice. Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

16. Contact Information

For any queries regarding these Terms, please contact:

COSMO TRAVELOGY (OPC) PRIVATE LIMITED
First Floor, 4/748 MGR Road,
Anna Nagar, Kottivakkam,
Chennai – 600096, Tamil Nadu, India
Website: https://cosmotravelogy.com/