COSMO TRAVELOGY (OPC) PRIVATE LIMITED (“Company”, “we”, “our”, “us”) operates the website https://cosmotravelogy.com/ (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or purchase our travel services.

By using our Website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Date of birth

  • Gender

  • Passport details

  • Contact number

  • Email address

  • Residential address

  • Nationality

  • Payment details (processed via secure payment gateways)

B. Booking Information

  • Travel preferences

  • Flight and hotel selections

  • Visa documentation

  • Special service requests

C. Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

  • Website interaction data

2. How We Use Your Information

We use the collected information to:

  • Process travel bookings and reservations

  • Provide customer support

  • Send booking confirmations and travel updates

  • Process payments securely

  • Facilitate visa applications

  • Improve our website and services

  • Send promotional offers (only with consent)

  • Comply with legal and regulatory obligations

3. Sharing of Information

We may share your information with:

  • Airlines

  • Hotels

  • Tour operators

  • Visa processing agencies

  • Payment gateways

  • Government authorities (where legally required)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Security

All online payments are processed through secure and encrypted payment gateways. We do not store complete credit/debit card details on our servers.

5. Data Retention

We retain personal information only as long as necessary:

  • To fulfill booking obligations

  • For legal, accounting, and regulatory requirements

  • To resolve disputes and enforce agreements

6. Cookies Policy

Our Website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

You may disable cookies in your browser settings; however, some website features may not function properly.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is 100% secure.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

Requests may be submitted using the contact details below.

9. International Data Transfers

As we provide international travel services, your personal information may be transferred to countries outside India for booking and processing purposes. We ensure reasonable safeguards are in place during such transfers.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age without parental or guardian consent. We do not knowingly collect personal data from minors without authorization.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of the Website after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

COSMO TRAVELOGY (OPC) PRIVATE LIMITED
First Floor, 4/748 MGR Road,
Anna Nagar, Kottivakkam,
Chennai – 600096, Tamil Nadu, India

Website: https://cosmotravelogy.com/